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Deepa NairFounding Member
2 months ago·SFCSAP SuccessFactors

SuccessFactors EC: Intelligent Services event fires twice on a rehire

Helping a sister company on SuccessFactors Employee Central. Their onboarding integration is triggered by the 'Rehire' Intelligent Services event, and for rehires it fires twice — so the downstream system creates two records. Single hires are fine. Looks like the rehire is generating both a 'Rehire' and a 'Hire' event, or the same event twice with different effective dates. Anyone seen this?

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  • TF

    Tomás FerreiraFounding Member Rehire in EC often writes two employment records under the hood (close the old, open the new) and each transaction can raise an event. The fix on our side was to make the downstream integration idempotent on person-id + event-date, so a duplicate event is a no-op. Filtering at the ISC flow is fragile.

  • KH

    Karim HaddadFounding Member Agreed, make the consumer idempotent. We key on user-id + event-type + effective-date and drop anything we've already processed within the last 24h. Trying to dedupe inside Intelligent Services rules turned into whack-a-mole.

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